Health Literacy

Health Literacy has been defined as the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions.

There are multiple factors that impact how people understand and use health information. Health Literacy Training is designed to provide some influence and direction for better understanding and use of health information and services.

CNY Care Collaborative is offering our partners the opportunity to attend a two day Health Literacy Master Trainer Education Program (HLMTEP), a “champion model” and skills based training, free of charge. Individuals from CNYCC’s partner organizations would serve as Health Literacy Champions to affect change, implement strategies, train multidisciplinary teams, create measurable outcomes and create sustainable health literacy competencies. This will create a homegrown pool of experts or trainers and create sustainable change.

All interested Health Literacy Master Trainer Education Program participants MUST complete a total of 3 prerequisite in person training courses at CNY Care Collaborative (109 Otisco Street | Syracuse, NY):

Health Literacy 101
The most commonly used definition of health literacy describes the individual’s capacity to “obtain, process and understand basic health information and services needed to make appropriate health decisions.”(Healthy People 2010).

> This workshop explores the direct relationship between health literacy and understanding of:
one’s health including chronic disease(s),
> treatment plans, medication /adherence to medication,
> preventive health services
> assessing risk 

Health Numeracy
The ability to understand and work with numbers can be challenging for many individuals regardless of their literacy skills. Many of the treatment plans require patients to interpret numbers to make decisions about what medicine to take, how to take their medication and to monitor their nutrition. In addition, healthcare consumers are faced with complicated insurance policies, co-pays and etc.

In this workshop we will discuss strategies on how to educate and empower patients by improving communication that involves numeracy.

Plain Language
There are times when patients can feel like their providers are speaking “gibberish” which can create challenges for them to adhere to preventative and treatment plans. In this workshop you will learn how to incorporate plain language in your patient communications.

Plain language strategies can be applied to increase patients’ capacity to understand and make informed health decisions.

NOTE: The prerequisite courses are not limited to only those who are going to attend the Health Literacy Master Trainer Education Program. All interested partners are encouraged to attend any or all of the above courses. There is a maximum of 30 people per session.

Dates and Timelines: 
There will be 2 cohorts with a maximum capacity of 10 learners on the offered on the following dates (one individual per organization):
1. July 18 – July 19 8:00am-5:00pm
2. July 29- July 30 8:00am-5:00pm

Each of the prerequisite courses will be offered on separate dates outlined below:
Health Literacy 101
1. July 9, 2019 9:00 am -10:30 am
2. July 10, 2019 2:00 pm- 3:30 pm

1. July 9, 2019 11:00 am -12:30 pm
2. July 10, 2019 8:30 am -10:00 am

Plain Language
1. July 9, 2019 1:30 pm -3:00pm
2. July 10, 2019, 12:00 pm – 1:30 pm

All registrations MUST be received via the registration link by 4:30 pm on July 2, 2019.

Additional Information:
> Partners who decide to participate in the 2 day Health Literacy Master Trainer Education Program can apply for stipend payments to offset their organizational cost for attending. Stipend offerings are $1,600 for non-clinical staff and $3,200 for clinical staff.

> All partners interested in participating can register at the following link. A confirmation email will be sent within 3 business days of your registration to confirm receipt and notify you of your enrollment status. For any additional questions please contact [email protected].

Mailing List Signup

Join our mailing list for our most recent developments and important information, including the CNY Care Collaborative Weekly Newsletter.